Frequently Asked Questions
General Questions
1. What industries do you serve?
We serve a variety of industries, including wine, food and beverages, cosmetics, pharmaceuticals, chemicals, and alternate energy.
2. What types of stainless steel tanks do you manufacture?
Our product line includes fermentation tanks, mixing tanks, storage tanks, pressure vessels, and custom tanks designed for specific applications.
3. Do you offer customization for specific industry needs?
Yes, we specialize in designing and manufacturing custom tanks tailored to your process, size, and material requirements.
4. What certifications or standards do your tanks meet?
Our tanks comply with industry standards such as ASME, GMP, and ISO certifications,
ensuring quality and safety for all applications.
5. What is the lead time for manufacturing and delivery?
Lead times vary depending on the complexity of the tank and order volume, but typically range
from 6 to 8 months.
6. Do you provide installation and on-site support?
Yes, we offer installation services and on-site support to ensure your tanks are integrated
seamlessly into your facility.
7. Can I visit your manufacturing facility?
Absolutely! We encourage clients to visit our facility to see our production processes and
quality standards firsthand. Please reach out to your ICC NW contact person or email info@icc-nw.net to arrange a visit.
Materials and Design
8. What grades of stainless steel do you use?
We primarily use 304 and 316 stainless steel, with other grades available for specific
applications.
9. Are your tanks corrosion-resistant for use in harsh environments?
Yes, our tanks are designed with high-grade stainless steel and protective finishes to resist
corrosion in demanding environments.
10. What is the lifespan of your tanks?
With proper maintenance, our tanks can last 20+ years, depending on usage and
environmental conditions.
11. Do your tanks come with insulation or heating options?
Yes, we offer insulated tanks and tanks with heating jackets for temperature-sensitive
applications.
12. What kind of finishes do you offer for the tanks?
Options include polished, matte, mirror, and electropolished finishes, ensuring hygiene and
aesthetic appeal for different industries.
13. Can you manufacture tanks suitable for food-grade applications?
Yes, our food-grade tanks are manufactured with FDA-compliant materials and polished
finishes to meet strict hygiene standards.
Technical Specifications
14. What are the size and capacity ranges of your tanks?
We manufacture tanks ranging from 50 gallons to over 50,000 gallons, depending on your
needs.
15. Can your tanks handle high-pressure or vacuum environments?
Yes, we design tanks that comply with ASME pressure vessel standards to handle high-
pressure or vacuum conditions.
16. Are your tanks compatible with specific chemical substances?
Yes, we can select materials and finishes suitable for compatibility with a wide range of
chemicals.
17. What type of agitators or mixers can be integrated into the tanks?
We offer options for top-mounted, side-mounted, or botiom-mounted agitators, including
paddle, turbine, and high-shear mixers.
18. Do you provide tanks with automated or remote monitoring systems?
Yes, our tanks can be integrated with sensors, control systems, and remote monitoring
technology to streamline operations.
Maintenance and Support
19. Do you offer maintenance or repair services for your tanks?
Yes, we provide maintenance, repair, and refurbishment services to extend the life of your
tanks.
20. What is the warranty period for your products?
We offer a standard 1-year warranty, with extended warranty options available for additional
peace of mind
21. What cleaning and sterilization options are recommended for your tanks?
Our tanks are designed to be compatible with CIP (Clean-In-Place) systems for efficient
cleaning and sterilization.
22. Are spare parts readily available?
Yes, we maintain an inventory of commonly required parts to minimize downtime for our
clients.
Customization and Order
23. What information do | need to provide for a custom tank quote?
Please provide details such as tank size, capacity, material, application, and any specific
design features or certifications required.
24. Can you design tanks to fit existing production systems?
Yes, we can design custom tanks to integrate seamlessly with your existing infrastructure.
25. Do you offer consulting or design services for new facilities?
Yes, our engineering team can assist in designing tanks and layouts for new facilities or
expansions.
26. What is your process for handling bulk or repeat orders?
We streaming bulk and repeat orders with dedicated account managers and priority
manufacturing slots.
Sustainability and Alternate Energy
27. Do you use sustainable manufacturing processes?
Yes, we prioritize energy efficiency, waste reduction, and recycling in our manufacturing
processes.
28. Are your tanks suitable for biofuel or renewable energy applications?
Yes, we manufacture tanks specifically designed for biofuel production and other renewable
energy applications.
29. Can your tanks support energy-efficient heating or cooling systems?
Yes, we design tanks with energy-efficient heating or cooling solutions to reduce operational
costs.
Delivery and Logistics
30. Do you ship internationally?
Yes, we ship our tanks globally and handle the necessary documentation for international
shipments.
31. What packaging and transport measures are taken to ensure safe delivery?
We use robust packaging, including custom crates and protective materials, to ensure safe transit.
32. Can you handle permits or compliance for international shipping?
Yes, we assist with obtaining permits and ensuring compliance with local regulations for
international shipments.
If you have additional questions, feel free to ask!
Contact Us For a Quote Today
Custom-made in Canby Oregon to perfectly match for efficiency and performance.